All fault codes
Ideal
L2

Ignition lockout — the Ideal boiler couldn't establish a flame.

Your Gas Safe guide to the Ideal L2 fault — what it means, what causes it and how to get it fixed today.

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What does the Ideal L2 error code mean?

L2 on the Ideal Logic Max / Logic+ Combi is the same family of fault as F1: the boiler failed to establish a flame and locked out. Check the gas supply, then call an engineer.

What causes the Ideal L2 fault?

The L2 error on a Ideal boiler is most commonly triggered by:

  • No or low gas supply
  • Frozen condensate blocking the condensate drain in cold weather
  • Dirty ignition electrode
  • A failing gas valve or PCB

How to fix the Ideal L2 boiler fault

Follow these steps. If the code returns after you have completed them, stop and call a Gas Safe engineer.

  1. 1.Check other gas appliances work and the meter is on.
  2. 2.In cold weather, check whether the external condensate is frozen.
  3. 3.Reset once; if L2 returns, book a Gas Safe engineer.

Frequently asked questions about the Ideal L2

What does L2 mean on an Ideal Logic boiler?

L2 is ignition lockout on Ideal Logic Max/Logic+ Combi models — the boiler tried to light and failed. Causes range from gas-supply and condensate issues to ignition or gas-valve faults.

Is Ideal L2 the same as F1?

They're the same family of ignition-lockout fault shown on different Ideal display types. Both mean the boiler couldn't establish a flame; the fix path is the same — check gas, then call an engineer.

Need the Ideal L2 fixed today?

Our Gas Safe engineers cover all Glasgow G-postcodes and get to most L2 faults the same day. Call now or book online and we'll send the engineer nearest your postcode.

Other Ideal fault codes

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